FAQ

• Delivery within the UAE usually takes 1–2 business days.
  Remote areas may require an additional day.

Standard delivery within the UAE is AED 10–15, depending on the emirate.
Free delivery on orders above AED 300.

• Yes, in selected areas. Additional charges may apply

We use thermal packaging, cooled courier service & insulated handling to ensure chocolates arrive in perfect condition.

Please contact us within 12 hours with a photo. You will receive either a refund or a replacement shipment.

We accept credit/debit cards, Apple Pay & PayPal.

Because chocolates are perishable, returns are not possible.
However, if there is any issue, we offer refunds or replacement shipments.

If your order arrives damaged or defective, we will send you a new, identical order at no cost.